Skills

Research

  • Usability testing

  • Generative research

  • Evaluative research

  • Insights synthesis

  • Survey design + analysis

  • Qualitative research

  • Contextual inquiry

  • User interviews

  • Competitive analysis

  • Diary studies

  • Personas

  • Data analysis

Design

  • Storytelling

  • Information architecture

  • UX Writing

  • Wireframing

  • Copywriting

  • Prototyping

  • Site mapping

  • Mockups

Tools

  • Figma

  • Sketch

  • InVision

  • Qualtrics

  • Tableau

  • Basic SQL

  • Mural

  • Squarespace

  • JIRA

 

Experience

UX Design Fellow, General Assembly

Feb. 2020 - April 2020

  • Designed feature to mobile app to empower user community; used personas, user research, testing, competitive and contextual inquiry to integrate added features into existing information architecture.  

  • Redesigned nonprofit's website; created personas and conducted competitive research, wireframes and usability tests to identify impactful navigation and copy 

  • Applied a range of design and research skills, including user interviewing, sketching and prototyping to quickly identify problems and design a solution

Research Community Manager, Ipsos SMX

Feb. 2019 - Jan. 2020

  • Designed, wrote and executed a range of mixed method research studies in bespoke online community, encompassing everything from monadic testing and marketing surveys to qualitative diary studies 

  • Analyzed quantitative and qualitative data and reported insights to client in clearly written and visually appealing PowerPoint decks

  • Wrote bi-monthly content to engage members directly and facilitated group forums  

  • Managed account, from communicating with the client to project managing four person team

Product Research Intern, WeWork

Feb. 2018 - July 2018

  • Conducted 12+ participant interviews and contextual inquiry to create member personas 

  • Wrote multiple product and literature reviews, including an overview on the use of qualitative software

  • Developed and executed mixed method research projects; wrote reports on findings and collaborated with three person team on presentation to key stakeholders 

  • Analyzed data in Tableau to create a functional dashboard

Writing Fellow, Manhattan Community College

Aug. 2017 - May 2018

  • Wrote hypothesis - driven research design for internal research grant 

  • Coached and supported four faculty participants on how to provide clear structure when creating six student audience - centered assignments 

  • Facilitated small group workshops and evangelized the practice  of data - driven pedagogical techniques

  •  Tutored students one-on-one on effective written and oral communication skills, setting and executing goals

Instructor of Record, Queens College

Aug. 2014 - May 2017

  • Communicated complex ideas easily, quickly and concretely via lecture and classroom discussion using twice-weekly PowerPoint presentations I developed and delivered

  • Created and curated engaging and interactive  student-centered content to teach key anthropological concepts, theories and methods 

  • Gave constructive feedback, managed difficult but constructive conversations with students and peers

  • Designed and implemented over a dozen assessments; managed content and data on online platform

 

Education

M.A. Anthropology, The Graduate Center, City University of New York

B.A. Anthropology, Smith College

User Experience Design Immersive, General Assembly